The problem was solved in the event the player obtained the payment right after a chronic processing period of time. The participant expressed gratitude for that aid provided by the Complaints Group.
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Ci dispiace molto apprendere che la Sua esperienza sul nostro sito non sia stata positiva. Ho verificato che il Suo prelievo è stato sospeso a causa della richiesta di verifica. La precedente richiesta di prelievo del sixteen novembre 2024 è stata annullata e il saldo è stato utilizzato.
Technically it is very hard to examine who's the owner on the payment technique with the depositing stage. This may be checked only in the account verification, which is normally completed any time a withdrawal is requested. Thus, It's a participant's duty to work with permitted payment methods only.
For those who have used a card on our site, we reserve the ideal to request affirmation of possession for that card. This policy applies irrespective of whether you intend to use the card for withdrawals.
Casino.guru can be an unbiased supply of details about on the net casinos and on-line casino video games, not controlled by any gambling operator. All our opinions and guides are produced Truthfully, based on the ideal awareness and judgement of the associates of our impartial qualified group; even so, These are meant for enlightening needs only and shouldn't be construed as, nor relied upon as, authorized advice.
So, in this case, I propose you look forward to your complaint resolver to have in contact While using the casino consultant and take a look at to solve this.
An initiative https://winnita777.it we released With all the intention to make a world wide self-exclusion process, which will allow vulnerable gamers to block their entry to all on line gambling options.
Having said that, I desire to explain that we only manage complaints connected with account closures because of gambling habit. If you're looking to close your account for other explanations, you may just prevent utilizing it and chorus from logging in.
Please recognize that KYC is a very important and important process, during which the casino would make confident that The cash is distributed towards the rightful operator. Because they don't have the luxurious of having the ability to bodily see every one of the players and check their identification and paperwork, this is the only way gambling institutions can complete the verification techniques.
You mentioned your partner's card. Do you've got a joint bank account, or is he the only real account operator?
The player from Italy had asked for a withdrawal under two months just before publishing this grievance. The payment experienced not been processed nevertheless. The Complaints Workforce had reviewed your situation and established which the casino did not breach any conditions in the course of the withdrawal process. It had been noted the participant had canceled a number of withdrawal requests, which reset the processing timeline.
[email protected]) who'll be at your support. I want you the most effective of luck and hope to find out your difficulty becoming resolved to your gratification from the in close proximity to foreseeable future.